Bjaee FAQ — all your
Answers to Your Questions

No. Under bjaee's policy, each individual may only one account can be opened. Attempting to create multiple accounts using the same mobile number or device may result in all accounts being temporarily or permanently closed and balances forfeited.

First, make sure you're entering the correct mobile number or username and password. Too many failed attempts will temporarily lock your account — wait 30 minutes and try again. If you've forgotten your password, "Forgot Password?" options available. If you run into any issues, support@bjaee.wsto send us an email.

After logging in Account Settings section and click "Change Password". Enter your current password, then your new one. Your new password should be at least 8 characters long — a mix of uppercase and lowercase letters, numbers, and special characters is recommended.

If you'd like to close your account, support@bjaee.wsvia email. Include your registered mobile number and reason for the request. The support team will get back to you within 24 hours. Make sure to withdraw any remaining balance before closing your account.

Making a deposit at bjaee is quick and easy. After logging in Financial Transactions section and select "Deposit". Choose your preferred payment method — bKash, Nagad, Rocket, or bank transfer — select your preferred option. Enter the amount and follow the instructions — your balance will be topped up within minutes.

Minimum deposit amount on bjaee ৳500 (five hundred BDT). Limits may vary slightly depending on the payment method. There is no set maximum deposit limit. No additional charges apply to deposits.

Withdrawal requests on bjaee are typically processed 15 minutes to 24 hours Withdrawals are processed within this window. bKash and Nagad are the fastest — funds typically arrive within 30 minutes. Bank transfers may take 1–3 business days. Identity verification may be required before your first withdrawal.

If a deposit fails, no money is deducted — the transaction is cancelled automatically. However, in some cases a payment gateway issue may cause funds to be debited without reaching your balance. If this happens, contact support with a screenshot of the transaction and support@bjaee.ws— the support team will resolve it promptly.

bjaee generally does not charge any withdrawal fees. However, your payment provider (bKash, bank, etc.) may apply their own fees. The minimum withdrawal amount is ৳500. For more details, visit Financial Transactions Visit the page.

Register at bjaee and make your first deposit. Your welcome bonus will be credited to your account automatically. Bonus amount and terms are available Latest Promotions page. Registration must be completed before your first deposit to qualify for the bonus.

Each bonus comes with specific turnover requirements. For example, if the turnover 10x then a ৳1,000 bonus would require ৳10,000 in bets before you can withdraw. Specific terms for each bonus are Promotions page are listed in detail.

bjaee offers cashback on a weekly or monthly basis. A percentage of your net losses during a given period is credited back to your account automatically — no application needed. To view current cashback offers, here।