Bjaee's Terms & Conditions

The following terms and conditions apply when using this website and its associated mobile application, operated by bjaee.ws ("bjaee", "we", "platform"). These terms constitute a legally binding agreement between bjaee and the user.

By accessing the bjaee platform, registering, or using any of our services, you confirm that you have read, understood, and agreed to comply with these terms in full. If you do not agree with any part of these terms, please discontinue use of the platform.

Bjaee reserves the right to modify, amend, or update these terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the revised terms.

The following requirements must be met to open a valid account on bjaee:

• All information provided at the time of registration must be truthful, complete, and accurate.
• Each individual may register only one account. If multiple accounts belonging to the same person are detected, all accounts will be suspended immediately and any funds held may be forfeited.
• It is the user's sole responsibility to keep their password and login credentials completely confidential.
• Opening or operating an account in someone else's name is strictly prohibited.
• Any changes to your registered details must be reported to bjaee support immediately.

Account Security

If you notice any unauthorized access or suspicious activity on your account, contact our support team immediately. You are generally responsible for all transactions and bets made through your account. However, in cases involving unauthorized third-party access, bjaee will make a decision following an investigation.

Users must be at least 18 years of age to open an account on bjaee. This is a strict requirement and will not be waived under any circumstances.

KYC Verification Process

Identity verification (KYC) is mandatory on the bjaee platform in the following cases:

• Prior to your first withdrawal.
• If the deposit or withdrawal amount exceeds the specified limit.
• Detection of any suspicious activity on the account.

Documents required for KYC verification:

• National ID card (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Mobile banking account screenshot (for payment method verification).

The following payment methods are accepted for deposits on bjaee:

Deposit Terms & Conditions

• Deposits must be made from a payment account registered in the user's own name.
• Deposits made through a third party are strictly prohibited. If detected, the account will be suspended.
• There are no additional charges on deposits; however, your payment provider may apply a service fee.
• If a deposit fails, please contact bjaee support.

The following conditions apply to all withdrawals from bjaee:

• KYC verification must be completed before any withdrawal.
• Minimum withdrawal amount is ৳300.
• The daily maximum withdrawal limit is ৳50,000 (separate limits apply for VIP members).
• Withdrawals must be made through the same payment method used for the deposit.
• Once approved, funds are typically credited within 3–10 minutes.

Reasons for Withdrawal Rejection

Bjaee may reject or delay a withdrawal request under the following circumstances:

• Incomplete KYC verification.
• Failure to meet the bonus wagering requirements.
• Suspected fraudulent activity or irregularities on the account.
• If the payment details provided are incorrect or incomplete.

Please read the following general terms carefully before accepting any bonus or promotional offer from bjaee. Individual offers may also carry their own specific conditions.

General Bonus Terms & Conditions

• The welcome bonus is available to new users only and can be claimed once per account.
• Wagering requirements must be completed within a specified period after the bonus is activated. If the requirements are not met within that time, the bonus will be forfeited.
• Bonus wagering requirements typically range from 15x to 30x the combined deposit and bonus amount.
• Not all Sports Betting bets count toward bonus wagering — only bets meeting the specified minimum odds will qualify.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted by the offer.

Bonus Abuse

If bjaee determines that a user is abusing the bonus system, it reserves the right to cancel any bonuses and suspend the account. Bonus abuse includes claiming bonuses from multiple accounts and attempting to meet wagering requirements through low-risk betting strategies.

The following general rules apply to all betting on bjaee. Specific rules may vary by sport or market.

Bet Acceptance & Rejection

• Bjaee reserves the right to accept or refuse any bet.
• Bets accepted at incorrect odds due to technical issues may be voided.
• If an event is cancelled or suspended, the stake for that bet will be refunded.
• Live betting markets close at set points after a match has started.

Maximum Win Limit

Maximum winnings from a single bet are subject to specified limits, which vary by sport and market. Limits may also differ based on account type and VIP tier.

Betting Errors

If a bet is placed due to a technical error or incorrect information, bjaee reserves the right to void that bet. In the case of any obvious error outside of actual results, bjaee holds the sole authority to make a final determination.

The following activities are strictly prohibited on the bjaee platform. If detected, the account will be permanently closed:

• Creating or operating multiple accounts.
• Opening or operating an account using another person's identity.
• Placing bets using bots, automated software, or artificial intelligence.
• Participating in match fixing or any attempt to unlawfully influence the outcome of a sporting event.
• Money laundering or suspicious financial transactions.
• Attempting to hack or damage the platform's security or technical systems.
• Deliberate abuse of the bonus system or arbitrage betting.
• Sharing account credentials with other users.

Bjaee reserves the right to suspend or close any account at any time without prior notice in the following circumstances:

• Breaching any part of these terms and conditions.
• Registering with false or incomplete information.
• Engaging in fraudulent or suspicious activity.
• Failure to pass age verification.
• Operating an account from a restricted country or region.

Voluntary Account Closure

Users may also request account closure at any time. In such cases, any remaining balance (excluding bonuses) will be returned through the standard withdrawal process.

Bjaee accepts no liability for the following:

• Failed bet placement due to internet disconnection or technical issues.
• Delays or errors caused by third-party payment services.
• Service disruptions due to external causes (cyberattacks, natural disasters).
• Account credential theft resulting from the user's own negligence.

Bjaee's maximum financial liability shall not exceed the value of the transaction in question under any circumstances.

For full details on how bjaee collects, stores, and uses your personal information, please refer to our Privacy Policy page. In brief:

• Your information is used solely for account management, KYC verification, and service improvement.
• Your information is never sold or shared with third parties.
• Information may be disclosed to relevant authorities where required by law.

For any dispute or complaint, please follow the steps below:

1. Start by emailing us at support@bjaee.ws with a detailed description.
2. Our team will aim to respond within 48 hours.
3. For immediate assistance, contact us directly via live chat.
4. Bjaee's decisions are final and binding.

Bjaee reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via their registered email or through a notice on the platform. Continued use of the platform after any changes are published will be considered acceptance of the updated terms.

Users are advised to visit this page regularly to stay informed of the latest terms and conditions.

If you have any questions or comments regarding these terms and conditions, please reach out to us through any of the following channels:

• Email: support@bjaee.ws
• Live Chat: Available 24/7 within the platform
• FAQ: bjaee.ws/faq

Our Bangla-speaking support team is available around the clock to assist you.