Betting is meant to be enjoyable — not a burden. bjaee believes every user can experience gaming safely and within their means. Here you'll find all the tools and guidance you need.
Bjaee gives you full control over your own betting habits.
Set your own daily, weekly, or monthly deposit limits. Decreasing a limit takes effect right away; increasing one takes 24 hours.
Set a limit on how long you can stay on the platform in one session. Once that time is up, the system will automatically remind you to take a break or log you out.
If your losses reach a set amount, the system will automatically pause your betting. Protect yourself from going beyond your budget.
If you need a short break, activate a cooling-off period ranging from 24 hours to 30 days. During this time, you won't be able to access your account or place any bets.
For a longer break from betting, you can activate self-exclusion for anywhere between 6 months and 5 years. Your account will be completely inactive for the entire duration.
Automatic reminders at regular intervals will let you know how long you've been playing and how much you've spent — so you can make informed decisions.
Betting and online gaming are meant to be entertainment. But when they start causing stress, financial strain, or problems at home instead of enjoyment, that's a sign something has gone wrong. Responsible gaming means betting within your means, with a clear head, purely for fun.
Bjaee has always believed that a happy, healthy user is our true measure of success. More bets don't make the platform better — a sustainable, enjoyable experience over the long term is what we're here for. That's why we treat Responsible Gaming not as a compliance checkbox, but as a genuine commitment.
Online gaming is growing fast in Bangladesh, with increasing interest in Sports Betting and cricket among younger audiences. In this environment, following responsible gaming practices matters — not just for the individual, but for families and the wider community. bjaee has designed its protection features with exactly this in mind.
Remember: betting is never a reliable source of income. It's entertainment — only ever wager what you can afford to lose without affecting your daily life.
If you notice the signs below, your gaming habits may be getting out of control. Recognising them early makes it much easier to get back on track.
If more than three of the above apply to you, don't wait — contact support@bjaee.ws or activate self-exclusion.
Experienced bettors always follow a few basic rules. Sticking to these makes betting far more enjoyable and keeps the risks in check.
Bjaee strictly prohibits anyone under 18 from using the platform. Age is verified at registration and confirmed through the KYC process using a national ID.
If you have young children at home, take the following steps:
If you suspect a minor is using our platform, contact support@bjaee.ws immediately. We'll act quickly.
Ask yourself the questions below. Honest answers will give you a clear picture of how healthy your betting habits really are.
If you answered "Yes" to more than two of these questions, don't wait to seek help. Reaching out takes courage — it's a sign of strength, not weakness.
Go to Account Settings → Limits
Profile → Responsible Gaming Tab
Settings → Temporary Pause
Email or live chat support
Support@bjaee.ws — active 24/7
Whatever the issue, our team is always here to help — free of charge and completely confidential.
View FAQActivate your gaming protections in just a few clicks.
Sign in to your bjaee account with your email and password.
Click the profile icon on the top right and open "Account Settings".
Select the "Responsible Gaming" tab.
Set deposit, loss, or session limits according to your preference.
Save changes — limit reductions take effect immediately.
If you run into any issues, reach out to our support team via live chat or email.
Find answers to the most frequently asked questions here.